Effective Date: January 1, 2025
At RhinoPass, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using RhinoPass, a Software-as-a-Service (SaaS) application provided by Indulge Mall Group, a Singapore-registered company, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information necessary to provide our services, including but not limited to:
- Name: To identify you and personalize our service.
- Email Address: To communicate order updates and important notifications.
- Mobile Number: For order confirmations and real-time delivery updates.
- Address: To ensure accurate food delivery to your specified location.
Additionally, we may collect non-personal information such as browser type, device information, and usage data to enhance our services.
How We Use Your Information
Your personal information is used for the following purposes:
- Service Delivery: To process your orders and deliver food to your address.
- Communication: To provide order updates, respond to inquiries, and send promotional offers (where consented).
- Security: To detect, prevent, and address technical issues or unauthorized access.
- Improvement: To analyze user behavior and improve our platform’s performance and features.
How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following situations:
- With Service Providers: To facilitate food delivery and payment processing.
- With Legal Authorities: If required by law, to comply with legal obligations or protect our rights.
- With Business Partners: To enhance our services, provided they adhere to strict confidentiality agreements.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access and Correction: Request access to or correction of your personal data.
- Data Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out: Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.
To exercise these rights, please contact us at hello@rhinopass.com.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our platform. These technologies help us understand user behavior and customize our services. By using our platform, you consent to the use of cookies as outlined in our Cookie Policy.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before sharing your personal information.
International Data Transfers
As a Singapore-registered company, your data may be transferred to and processed in jurisdictions outside of your country of residence. We ensure that such transfers comply with applicable data protection laws.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Indulge Mall Group
10 Anson Road, #10-11
International Plaza
Singapore 079903
Thank you for trusting RhinoPass with your personal information. We are committed to safeguarding your privacy and delivering a secure experience.